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Hello - I think there was a misunderstanding of what I was looking for: I wanted to get our password re-set for the extranet, it all began with an attempt to get the software download for the customer who was doing a demo today. I did receive the link to download, but I want to get resolution for resetting our password for access to the extranet so I would have access to the technical information and downloads to save time. Its not often that I need this; but when I do, I need quick access so I dont have to call every time I need a simple answer that I can find myself. :)

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lots of good information - thanks keith

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