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Customer comments


Customers who call us are asked to comment on their experience. We generally receive several opinions per day. They are automatically published here without any edits or deletions. We have so far received a total of 26,461. Below are the most recent:

The latest 25 comments are being displayed.
  • good (25)
  • average (0)
  • poor (0)

good
24th January 2019 at 09:59
The operator was able to explain to me the chages and products after such a long time after not using access control really well im impressed and will be specifying new work today

good
24th January 2019 at 08:24
Thank you Mark for all your assistance I greatly appreciate all your help

good
23rd January 2019 at 23:29
Glad to have John here.

good
23rd January 2019 at 23:15
Quick response, had exactly the info I was looking for. Thanks for the great work.

good
23rd January 2019 at 22:51
John was particularly helpful in presenting the material that I needed. Becoming updated on the new catalog layout and systm configuration was exactly what I needed. Thank you. Ivyl Todd Value Tec Financial Equipment, LLC

good
23rd January 2019 at 20:44
Excellent tech support

good
23rd January 2019 at 17:56
Great meeting with Steve Payne, he's very professional and asset to Paxton

good
23rd January 2019 at 17:45
all staff are very helpful and help as much as possible , probably the best customer service I have used .

good
23rd January 2019 at 17:36
Very Swish and easy to get the point across 100%

good
23rd January 2019 at 16:00
great customer service much appreciated

good
23rd January 2019 at 14:52
Very friendly and extremely helpful. Would highly rate to anybody.

good
23rd January 2019 at 14:51
very friendly person on the phone quickly resolved my issue

good
23rd January 2019 at 12:56
Wonderful service

good
23rd January 2019 at 12:00
Very prompt and helpfull

good
23rd January 2019 at 09:24
Rob sent me a solution straight away and it worked, so all good.

good
22nd January 2019 at 18:45
Always excellent technical support. Thank you.

good
22nd January 2019 at 18:24
Very helpful and pointed me in the right direction to solve the issue I was having. Thankyou.

good
22nd January 2019 at 15:34
Very helpful, understood my needs immediately and provided the right information, thanks Dan

good
22nd January 2019 at 14:56
Joshua was very helpful.

good
22nd January 2019 at 14:24
I wish every other company could be trained by your advisors how to deal with the customer problems đŸ˜€ Paxton you been you are and I'm reckon you'll be always the best. Thanks for the time and support!

good
22nd January 2019 at 13:33
Des explications claires et précises. Toujours a l'écoute de questions, un vrai puit de savoir.

good
22nd January 2019 at 12:47
Excellent service, as always

good
22nd January 2019 at 12:26
Top support. Went above and beyond. First experience using the support and would happily do so again.

good
22nd January 2019 at 12:22
Outstanding. Had us up and running in seconds.

good
22nd January 2019 at 12:14
Keith West will go beyond normal efforts to get me information I require on products.