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Employment vacancies



Technical Customer Service Advisor

Department: Support

Location: Brighton, United Kingdom

Our Support team in Brighton are renowned for providing an exceptional standard of support and are proud to display our customer feedback on our website unedited. As a Technical Customer Service Advisor you will be the first point of contact for all enquiries and requests for assistance from our global partners and customers, ensuring they have the crucial information and help they need to install and use our products. Should you have genuine interest in technology and want to build a career with a market-leading global design and manufacturing organisation, you may be perfect for our fast-paced support team

Key Responsibilities
  • Respond to customer enquiries through different communication channels
  • Provide advice and solutions for access control, building intelligence and door entry products
  • Collaborate and troubleshoot with partners to ensure minimal disruption to business
  • Capture insights for product research, development and marketing purposes
  • Work closely with our development team and test new products before launch
  • Consistently record accurate information on the nature of a challenge to ensure a smooth transition between agents and sustain a high level of quality


Skills & Experience
  • Have exceptional verbal and written communication skills
  • Demonstrate a winning attitude and passion for technology
  • Show strong problem solving and analytical abilities
  • Multi task and manage a high volume of enquiries simultaneously
  • Empathise with customers and remain calm in a busy environment
  • Have a proven record of customer service and/or technical support


How to apply: If you are interested in this position please send your CV to recruitment@paxton.co.uk.





Software Engineer

Department: Development

Location:Brighton, United Kingdon

Join our software team based in Brighton where you will support the Principal engineer in their responsibility for the technical integrity of the Paxton portfolio. You will ensure the progression of project activities on a day to day basis, with a mentality for Test Driven Design methodologies. Your main focus will be that of developing and maintaining a suite services, features and tools. The role will offer someone to work with the latest technologies and develop your career to becoming a full stack developer.

Key Responsibilities
  • Develop existing tools and workflow, recommends areas for improvement
  • Enhance the product suite through pushing technology boundaries and providing innovative solutions
  • Investigate software defects as assigned and provide timely resolutions
  • Interacts with a team of software developers based internal and external to Paxton
  • Guides unit, integration, performance, stress and supports unit acceptance testing
  • Interpret written business requirements and technical specification documents


Skills & Experience
  • Some proven experience working with C# AND SQL
  • Use of Test Driven Design methodologies
  • Experience in using Behaviour Driven Design techniques and working with Azure technologies is desirable
  • Developing software using WEB API, OWIN, JSON, Entity Framework, REST
  • Degree in computer science or relevant experience
  • Excellent verbal and written communications skills


How to apply: If you are interested in this position please send your CV to recruitment@paxton.co.uk.





Test Automation Developer

Department: Development

Location: Brighton, United Kingdom

Join our software team based in Brighton where you will be required to drive and develop the suite of automated test programs on our green field projects, whilst ensuring other developers are aware and participating within this. You will be supporting the Principal Engineer in their responsibility for the technical integrity of the data access layer of our portfolio. This is a great opportunity to join a growing organisation to further develop on your current skills.

Key Responsibilities
  • Develop existing tools and workflow, recommends areas for improvement
  • Enhance the product suite through pushing technology boundaries and providing innovative solutions
  • Investigate software defects as assigned and provide timely resolutions
  • Guides unit, integration, performance, stress and supports unit acceptance testing
  • Willing to mentor junior members of team
  • Contribute to decision making, regarding the overall architecture of our software platforms.


Skills & Experience
  • Experience of developing software using Agile/Scrum methodologies with proven experience and expertise in back end development
  • Advanced Knowledge of C#, LINQ and SQL
  • Use of Test Driven Design methodologies
  • Experience of working with SOLID design principles
  • Experience in using Behaviour Driven Design techniques and working with Azure technologies is desirable
  • Developing software using WEB API, OWIN, JSON, Entity Framework, REST
  • Use of automated tools such as: Selenium, Cucumber, Karma, Jasmine
  • Excellent verbal and written communication skills.


How to apply: If you are interested in this position please send your CV to recruitment@paxton.co.uk.





Full Stack Developer

Department: Development

Location: Brighton, United Kingdom

Join our development team based in Brighton where you will be working on full stack development for one of our core products. The role will require you to perform coding in C#, JavaScript, Typescript and HTML5 to written technical specifications for new and existing features.

Key Responsibilities
  • Demonstrate a flair for UI design
  • Investigate, analyse and document reported defects
  • Perform maintenance programming and correction of identified defects
  • Create, document, and implement unit test plans, scripts, and test harnesses
  • Create and maintain technical documentation using defined technical documentation templates
  • Contribute to best practice in software development.


Skills & Experience
  • Strong documentation and writing skills
  • Familiarity with software configuration management tools, defect tracking tools, and peer review
  • Full stack web development using Angular 5+, HTML5, Typescript, and C#
  • Knowledge and experience of using SQL database
  • Good communicator, able to effectively interact with range of technical and non-technical colleagues.


How to apply: If you are interested in this position please send your CV to recruitment@paxton.co.uk.





C Developer

Department: Development

Location: Brighton, United Kingdom

Join our software team based in Brighton where you will be working on our building intelligence systems, bridging the gap between our systems and external hardware. The role will be working closely with our Embedded Engineers as well as our Back End Developers providing effective solutions for our system.

Key Responsibilities
  • Develop existing tools and workflow, recommends areas for improvement
  • Enhance the product suite through pushing technology boundaries and providing innovative solutions
  • Investigate software defects as assigned and provide timely resolutions
  • Interacts with a team of software developers based internal and external to Paxton
  • Guides unit, integration, performance, stress and supports unit acceptance testing
  • Interpret written business requirements and technical specification documents.


Skills & Experience
  • An advanced knowledge of C, Linux OS and MQTT/ TCP/IP messaging
  • Advanced knowledge of software design patterns
  • Familiarity with software configuration management tools, defect tracking tools, and peer review
  • Excellent verbal and written communication skills.


How to apply: If you are interested in this position please send your CV to recruitment@paxton.co.uk.





Appointment Setter

Department: Sales

Location:Brighton, United Kingdon

We are currently looking for someone to join our dedicated sales team, based in our Brighton office. This outbound telecommunications role will include the following day to day duties:

Key Responsibilities
  • Booking in appointments with new and existing clients
  • Liaising with clients to follow up on sales visits and other sales related requests
  • Time based ADHOC campaigns such as inviting targeted companies to events
  • Achieving campaign-related targets such as 30/40 calls per day, appointments booked etc.
  • Market research and database management


Skills & Experience
  • Excellent written and verbal communication skills
  • Great Interpersonal skills and the ability to think quickly and build rapport over the phone
  • Self-driven and interested in building a long term career in sales


How to apply: If you are interested in this position please send your CV to recruitment@paxton.co.uk.