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Paxton House, Home Farm Road, Brighton, East Sussex, BN1 9HU

Paxton 5-year guarantee and simple returns policy

 

 

We offer a five-year guarantee on all our products. If a problem arises, follow these three simple steps and we will get your return sorted:

  1. Call into Technical Support if a problem arises on site, Support will then troubleshoot the issue.
  2. If the issue cannot be solved, you will be supplied with a returns number.
  3. Within 30 days you can either:
  • Return to your distributor for an exchange or credit
  • Send the product directly to Paxton with the returns number for an exchange

 

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