Compliance Policies

National Defense Authorization Act (NDAA) compliance

The National Defense Authorization Act (NDAA) of 2019 prohibits federal agencies from procuring non-NDAA-compliant equipment or entering into contracts with entities that use non-NDAA-compliant equipment. Paxton10 utilizes non-NDAA-compliant Hikvision camera hardware. Paxton’s own video management software is embedded on each of the available Paxton10 cameras. Therefore, Paxton10 cameras are not recommended for use by federal agencies and contractors that offer services or equipment to federal agencies. You are required to disclose whether any equipment banned under the NDAA is being offered to the government.

Meeting NDAA compliance
Paxton10 can easily meet NDAA compliance via the use of fully compatible 3rd party cameras without sacrificing functionality. A list of fully compatible 3rd party camera options can be found by visiting Our experienced customer support team are always happy to help answer any questions you may have. Please refer to the product instructions for contact information. All other Paxton products are NDAA compliant.

Product end of life disposal

When our products reach the end of their useful life, we encourage consumers to ensure they dispose/recycle metal and plastic components in accordance with local and national environmental regulations.

At the end of its serviceable life a Paxton product should not be treated as household or general waste, it should be handed over to the applicable collection point for the recycling of waste electrical and electronic equipment (WEEE) or returned to your supplier for disposal.

UL Listed Paxton Products

Access Control System Units


UL 294: These requirements apply to the construction, performance, and operation of physical access control equipment and/or systems intended to regulate or control:

  1. Entry into and/or exit from a controlled area, protected area or a restricted area or
  2. Access to or the use of a device(s) by electrical, electronic or mechanical means.


UL 60950-1: This standard is applicable to mains-powered or battery-powered information technology equipment, including electrical business equipment and associated equipment, with a RATED VOLTAGE not exceeding 600 V.


UL 10C: These methods of fire tests are applicable to swinging door assemblies, including door frames with lights and panels, of various materials and types of construction for use in wall openings to retard the passage of fire.


See all Paxton products that are UL listed


Paxton10 End User License Agreement

The Paxton10 EULA is a legal agreement between the end-user and Paxton Access Limited for the Paxton10 software product, which includes computer software and any data supplied with it, printed materials and online or electronic documentation.

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Paxton Telemetry & Analytics – Net2 Access Control

Paxton gathers information about your system composition and use. The information provided will allow us to improve the products and services we offer you and does not include any personal data or identifiable information held within the system.

The information we collect includes:

  • The version of Net2 originally installed
  • The date of original install
  • Upgrade history; when Net2 was upgraded and to which version
  • Number & Types of devices – ACU’s, I/O Boards, PaxLocks & Entry
  • Number of users within the system
  • Number of credentials within the system
  • Number of events generated by the system
  • The Language in use
  • PC/Server information – OS, RAM, CPU, HDD/SSD size/space remaining
  • Feature use; which Net2 features are being used and when
  • Integrations used with the Net2 system
  • User activity; when the system is being used and for how long
  • Net2 Operator types and the number of operator accounts

Vulnerability Disclosure Policy

Like all good technology companies we have a clear, formal and robust process for the reporting of bugs and issues. We have a schedule of improvement updates that we release throughout the year. We operate a policy of responsible disclosure for reporting security vulnerabilities.

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