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Mon thru Fri – 8:00am – 8:00pm EST

138 Commerce Center, Greenville, SC. 29615


Colombia: +5723989625 | Mexico: +525553513667 | Spanish Support US: +1 864 751 3598

Paxton 5-year warranty and simple returns policy



We offer a five-year warranty on all our products. If a problem arises, follow these three simple steps and we will get your return sorted:

  1. Call into Customer Support on (877) 438-7298, if a problem arises on site. We will then troubleshoot the issue.
  2. If the issue cannot be solved, you will be supplied with a returns number.
  3. Return the product to your distributor for an exchange within 30 days


5-year warranty

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