Customer Support Commissioning Service Sales Support Contact us Mon thru Fri – 8:00am – 8:00pm EST 877.438.7298 supportUS@paxton-access.com 138 Commerce Center, Greenville, SC. 29615 Español: Colombia: +5723989625 | Mexico: +525553513667 | Spanish Support US: +1 864 751 3598 Paxton 5-year warranty and simple returns policy We offer a five-year warranty on all our products. If a problem arises, follow these three simple steps and we will get your return sorted: Call into Customer Support on 877.438.7298, if a problem arises on site. We will then troubleshoot the issue. If the issue cannot be solved, you will be supplied with a returns number. Return the product to your distributor for an exchange within 30 days 5-year warranty Terms & conditions Customer feedback View all Find a dealer Become a dealer Need help or have a question?