A brand new app for Paxton Installers
Our new Paxton Installer app launched globally on 20th October 2020. It has been designed as a centralised platform to give our installers instant access to product information and installation tools on site.
Since we started manufacturing security technology in 1985, we have developed an ever-expanding library of literature and video content about our products and services. Sometimes, finding the right information quickly, when you need it, can be a bit of a challenge. We wanted to improve this experience for our customers to make their jobs easier..
The simple-to-use pocket tool provides digital access to up-to-date product specifications, technical documents, video instructions and more. Plus installers can now gain easy access to the Paxton Knowledge Base, managed by our Technical Support team it provides common troubleshooting tips and answers to a range of frequently asked questions.
To make the app as user friendly as possible, product information can be accessed within seconds via the app’s built in bar code scanner. Installers simply need to scan the barcode on their product packaging to immediately access instructions, datasheets and application notes. Don’t have the box to hand? No problem! Product info can also be found via a quick search or our easy to navigate product list.
Another benefit of the app is the ability to favourite frequently used documents for quick access. You can also share information with your colleagues or end users via email, text, Airdrop, or WhatsApp.
All documents and videos are also available offline as they are downloadable within the app. This makes it possible to access information when internet access is a problem.
In addition, installers can direct dial Paxton’s Technical Support team without ever leaving the app, and find a list of their local distributors to make sourcing products or getting installation advice quick and easy.
The app is available to download for free on iOS and Android devices:
Download from the App Store
Download from Google Play
Watch this space as we have much more planned for the app in 2021 and beyond!