Paxton10 v4.3 Software Update
This latest update to the Paxton10 system delivers significant improvements to the user experience. Paxton10 v4.3 combines all the improvement, bug fixes and feature enhancements from the previous 19 service releases, in one update.
- Improvements to the Binding and Discovery process for Controllers, Cameras, PaxLocks and Entry
- Improvements when recording camera footage to a NAS drive
- Improvements to the Controller Firmware Update process
IMPORTANT
Sites with PaxLocks that have updated from a version older than 4.1 SR7 will need to recommission their site by rebinding their controllers, wireless connectors and PaxLocks.
Paxton10 v4.2 Service Release 19
Key Release changes:
Multi-Site
- Devices located on a different site to the server will now work correctly from the time set on the server instead of UTC
- Fixed an issue that could cause controllers on a different site to the server to go offline and not respond after a software update
Other
- Fixed an issue that caused the friendly credential name to not appear in event reports
Paxton10 v4.2 Service Release 18
Key Release changes:
Controllers
- Fixed an issue that caused footage to record to the video controllers SD card
Other
- Fixed an issue that caused manage hardware and the device panel to not load if the port for MQTT is blocked on the network
- Fixed an issue that could cause PaxLocks to become unresponsive after a software update
Paxton10 v4.2 Service Release 17
Key Release changes:
Cameras
- Fixed an issue that could cause Paxton10 cameras and Third Party cameras to not display video when used on Chrome 110 (Released February 2023)
- Fixed an issue that stopped SSL certificates renewing on Paxton10 cameras causing them to stop showing live and archive video after an extended period of time
Smart Credentials
- Reliability and stability improvements
Multi-Site
- Fixed an issue that could cause a new user to be granted access via a master controller, but not on the secondary controllers on site
- Improvements made to database updates on PaxLocks when used on multi-site
Paxton10 v4.2 Service Release 16
Key Release changes:
Paxton10 Camera
- Fixed an issue that could cause a Paxton10 camera to fail activation on binding
- Fixed an issue that could cause a Paxton10 camera to not record after binding
- Fixed an issue that could cause a Paxton10 camera to not update its firmware
Paxton Connect
- Improved the responsiveness and reliability when loading video on iOS devices
PaxLock
- Fixed an issue that caused PaxLocks to return duplicate events when being opened from a time profile
- Fixed an issue that would stop a deleted Paxlock being removed properly
Building Permissions
- Fixed an issue that could stop you from deleting an unused building permission
Control Device
- Fixed an issue that would stop control alarm from working when the devices are selected at a group level, not individually
Help Wizards
- The ‘Add a third party camera’ wizard now works as expected
- The ‘Add a new user’ wizard now works as expected
Event Reports
- Fixed an issue that would cause the columns to be misaligned
Ribbon
- Fixed an issue that would cause some items to be greyed out incorrectly until they were hovered over
Paxton10 v4.2 Service Release 15
Key Release changes:
Multi-Site
- Improvements have been made to the reliability and speed of database changes to controllers on multi-site
Manage Hardware
- Fixed an issue that could stop manage hardware from opening when you are selected on a device
Control Output
- Fixed an issue that stopped ‘Control Device’ from showing any devices when using the Paxton Connect app
- Fixed an issue that stopped outputs triggering if they were selected as a group and not individually
Other
- Minor UI Improvements
Paxton10 v4.2 Service Release 14
Key Release changes:
PaxLock
- Fixed an issue that caused PaxLocks to return duplicate Online/Offline events
- Fixed an issue that caused the wrong firmware version to be displayed for a PaxLock
Manage Hardware
- Fixed an issue that caused Controllers to show up to date when they needed updating.
Time Profiles
- Fixed an issue that showed a blank space for a custom day instead of its name when adding a new time slot
Paxton10 Camera
- Fixed an issue that would require Paxton10 cameras to be bound twice when dragging and dropping to an existing device
Paxton10 v4.2 Service Release 13
Key Release changes:
PaxLock
- Fixed an issue that caused PaxLocks to appear offline despite working correctly
- A new column has been added to Manage hardware to show the firmware status of PaxLocks
- Lost tokens will now be denied access correctly on PaxLocks
- When dragging and dropping a PaxLock from the device panel, the PaxLock icon will now be shown correctly
- Improved the performance of PaxLocks when bound to wireless connectors that are daisychained together
- Fixed an issue that could cause a PaxLock not to be rebound if it had been deleted from the system
- Further optimisations to PaxLock have been made to improve the customer experience
- Improved the stability of PaxLock firmware updates
Paxton10 Cameras
- Fixed an issue with the NAS drive test feature which caused it to show an incorrect result
Other
- A new column has been added to Manage hardware to show the firmware status of Controllers
- A new column has been added to Manage hardware to show the firmware status of Paxton10 Cameras
- Fixed an issue that could cause a user to be logged out unintentionally
- RTSP cameras will now have the correct translation shown when in the device panel
- Fixed an issue that on rare occasion could send a blank database to a controller
Paxton10 v4.2 Service Release 12
Key Release changes:
PaxLock
- Fixed multiple issues that could cause existing users to be denied access incorrectly
- Fixed multiple issues that could cause new users to be denied access incorrectly
- Improvements have been made to stop PaxLocks dropping offline unexpectedly
- Introduced a progress wheel in Manage Hardware to inform users of the progress of a database download to a PaxLock
- Multiple optimisations have been introduced to stop unnecessary downloads of the PaxLock database
- Fixed an issue that stopped users from being able to remove a PaxLock from a device group using the group membership option
Smart Credentials
- Fixed an issue that stopped users from adding Smart Credentials to people without an email address
Muti-Site
- Fixed an issue that could cause secondary controllers on a multi-subnet to have incorrect or missing information
Roll Call
- Fixed an issue that caused the save button to remain active after clicking it giving the impression it has not saved
Site Plans
- Fixed an issue that caused the acknowledge alarm button to be greyed out when there are outstanding alarms
Paxton10 v4.2 Service Release 11
Key Release changes:
PaxLock
- Fixed an issue that could cause a PaxLock to be added to the database twice which led to building permission issues
- Fixed an issue that could cause PaxLock offline events to not be shown in the event log
UI
- Angular has been updated to v14 which includes stability and security improvements
Paxton10 v4.2 Service Release 10
Key Release changes:
Important:
The CSV Import tool has been removed from Paxton10 temporarily, as it did not meet our customer experience expectations. We are developing a replacement feature that will be available in due course. We will update you when this feature becomes available.
PaxLock
- Fixed an issue that could cause events from PaxLocks to have the wrong date/time
- Improvements to the speed that the PaxLock database updates after adding users
- Improvements have been made to the PaxLock database to minimise the chance of users being incorrectly denied access
- Fixed an issue that stopped an offline PaxLock being factory reset and re-added to the system
- Fixed an issue that stopped events that happened when a PaxLock was offline being returned to the system
Paxton10 v4.2 Service Release 9
Key Release changes:
PaxLock
- Fixed an issue that could cause PaxLocks to not download an updated database if there was an RTSP camera associated to it
- Improvements to PaxLock Binding
- PaxLocks will now correctly be grouped by site in the Device Panel
- Improvements to PaxLock database download reliability
- Fixed an issue that could cause a PaxLock to work off Building Permissions of the connected controller instead of the PaxLock
Other
- Fixed an issue that cause the date/time to be incorrect on an emailed roll call report
- Fixed an issue that caused columns to not sort correctly in certain reports
- Fixed an issue that caused usernames to not be shown against some access events in reports
Paxton10 v4.2 Service Release 8
Key Release changes:
PaxLock
- Fixed an issue causing Hitag2 tokens to exhibit a delay when being presented to a PaxLock
- Further improvements to PaxLock database reliability
Other
- Fixed a rare issue that could cause the Paxton10 server to crash when viewing site plans over remote access
- Battery critical events from controllers will no longer spam event reports should a battery reach critical level
Paxton10 v4.2 Service Release 7
Key Release changes:
PaxLock
- The Refresh feature in manage hardware now also works for PaxLock
Other
- Images uploaded to Paxton10 now undergo compression to increase efficiency
- Fixed an issue that caused Paxton10 to crash when trying to view a user group with a large amount of images on remote access
- When acknowledging an alarm, the timestamp and notes written for previous alarms are no longer overwritten
Paxton10 v4.2 Service Release 6
Key Release changes:
RTSP Cameras
- The motion sensitivity setting will now correctly be set to the default of 50% when adding a new RTSP camera
PaxLock
- Improvements have been made to stop the PaxLock database locking up
- Improvements have been made to the accuracy of the online/offline status on PaxLocks
Paxton10 v4.2 Service Release 5
Key Release changes:
Important
When adding a new RTSP camera to Paxton10 in V4.2 SR5, the motion sensitivity will default to 0% resulting in no footage being recorded. Please change this setting to allow footage to record
Paxton10 Cameras
- Fixed an issue that caused Paxton10 cameras to lose communication with the server if their IPv4 address changed
- Fixed an issue that caused certain models of Paxton10 cameras to fail to work with NAS drives
Custom Days
- Fixed an issue that stopped custom days being created for the first day of the month in some regions
- Custom days now display in the correct format for the region you are in
Smart Credentials
- The Smart Credential confirmation screen is now translated correctly
Other
- Fixed an issue that caused incorrect software permissions to be applied in certain scenarios
Paxton10 v4.2 Service Release 4
Key Release changes:
Paxton10 Cameras
- Fixed an issue that caused Paxton10 cameras to get stuck buffering at 0%
Readers
- Consistency improvements when reading Smart Credentials
New User Widget
- Added the ability to add a smart credential to a user when using the add new user widget in dashboards
Paxton10 v4.2 Service Release 3
Key Release changes:
PaxLock
- Improvements have been made to the database transfer to ensure all correct settings are applied to the PaxLock
Paxton10 Camera
- Fixed an issue that could cause a ‘ghosting’ affect on Paxton10 cameras
Paxton10 v4.2 Service Release 2
Key Release changes:
Reader
- Fixed an issue that caused readers to intermittently stop reading smart credentials
- Fixed an issue that caused smart credentials to intermittently be picked up long range when in token mode
Paxton10 Camera
- The video retention period will now be correctly applied to the cameras
Other
- Improved email address validation in areas of the software to allow for a wider range of different email address formats to be used
Paxton10 v4.2 Service Release 1
Key Release changes:
Paxton10 Cameras
- Changing a Paxton10 camera from PAL to NTSC will now be successful
- Fixed an issue that caused Paxton10 Cameras to not follow the set video retention period
Multi-Site
- Fixed an issue that could cause multi-site controllers to not receive database updates
Mobile UI
- The Options modal is no longer cropped on a mobile device
- The text on the ‘Check for updates’ button is now correctly formatted
Readers
- Fixed an issue that caused touch to enter to trigger when entering a PIN or Code when in Token + PIN (or code) mode
PaxLock
- Fixed an issue that caused Paxlocks in Toggle Mode to revert to Timed Operating Mode in certain conditions
- Increased the amount of PaxLocks that can update their database at a time to increase speed and efficiency
Other
- When in edit mode on a site plan, the ‘Delete’ and ‘Change Image’ icons are now correctly greyed out
