Virtual training is here to stay
30th March 2021 – Brighton
It has been a year since the first lockdown in the UK. Government guidance and social restrictions have meant that many companies who provide training to their customers have had to adapt to maintain momentum in a changing commercial landscape. At Paxton, we are one of those companies, and supporting our installers has been a top priority. This is so their working lives are easier, and their businesses can continue to function and thrive with Paxton related projects.
Prior to the nationwide lockdowns we offered face-to-face practical training workshops for installation companies. These sessions were delivered by a dedicated training team and provided at our head office in Brighton, at an installer’s premises and at a range of convenient locations around the country.
Since the pandemic began, we have had the opportunity to innovate further and develop a unique virtual training programme. The new training sessions for Net2 Essential, Net2 Advanced and Paxton10 have been available daily to installers. They cover system hardware, software, and installation techniques, as well as the commissioning of our systems. These are held as a live workshop with one of our training engineers and not a pre-recorded webinar.
Andy Waller, our UK Training Manager, said “It has been important for us to continue to provide supportive product training and offer sessions where installers can talk to us directly. We wanted to ensure any questions or technical queries engineers may have regarding their installations are answered by system experts. The Trainers are able to provide information on best practice, and tips or tricks to help simplify installation and system use.”
Our approach to virtual training throughout the pandemic coincides with the overall aim of our Training team, which is providing installers with convenience and flexibility through industry-leading technical training.
Andy Waller further explains: “It is important that we give engineers the option to learn in the environment they feel is most suitable. Virtual training has enabled us to be even more accessible to engineers. The sessions have been extremely well received and so we will continue to provide them alongside our hands-on training throughout the year.”
As restrictions are starting to lift, in-person training has resumed from 30th March 2021. These workshops are already starting to see advance bookings alongside Paxton’s virtual training.
You can sign up for virtual or in-person training for Paxton10 or Net2 at www.paxton-access.com/training