Contact us +971 800 0320506 +44 (0) 1273 811011 firstname.lastname@example.org Office 101-5, Operations Centre, Dubai Silicon Oasis, United Arab Emirates Our Support team is now available via live chat, to give you even more ways to reach us! We take your privacy seriously and will only use your information for the purpose of your query. Technical Support Commissioning Service Sales Support Paxton 5-year guarantee and simple returns policy We offer a five-year guarantee on all our products. If a problem arises, follow these three simple steps and we will get your return sorted: Call into Technical Support if a problem arises on site, Support will then troubleshoot the issue. If the issue cannot be solved, you will be supplied with a returns number. Within 30 days you can either: Return to your distributor for an exchange or credit Send the product directly to Paxton with the returns number for an exchange 5-year guarantee Terms & conditions Where you can find us Customer feedback View all Find an installer Become an installer Need help or have a question?