Paxton 5-year guarantee and simple returns policy

We offer a five-year guarantee on all our products. If a problem arises, follow these three simple steps and we will get your return sorted:

1. Call into Technical Support if a problem arises on site, Support will then troubleshoot the issue.
2. If the issue cannot be solved, you will be supplied with a returns number.
3. Within 30 days you can either:

• Return to your distributor for an exchange
• Send the product directly to Paxton with the returns number for an exchange

5-year guarantee

Terms & conditions