We offer a five-year guarantee on all our products. If a problem arises, follow these three simple steps and we will get your return sorted:
- Call into Technical Support if a problem arises on site, Support will then troubleshoot the issue.
- If the issue cannot be solved, you will be supplied with a returns number.
- Within 30 days you can either:
- Return to your distributor for an exchange
- Send the product directly to Paxton with the returns number for an exchange
Terms & conditions