Solution

Ricky Sumares, Sales Manager at Active Motion, was responsible for the Bestmed installation project. He recommended Paxton’s access control system, Net2.

Net2 is an advanced PC-based access control solution that offers centralised administration and control of sites with up to 1,000 doors and 50,000 users. Ricky said that the simplicity of installing Net2, and how easy it is for the end-users to navigate the software, were the reasons he recommended the system.

He adds: “Paxton’s 5-year warranty was a big selling point for the client as it shows Paxton’s level of confidence in the reliability of Net2.”

The team at Bestmed are using Net2 Pro. The advanced version of Paxton’s software that provides extra features and more flexibility. This allows them to remotely manage the system via the Net2Online interface or the free Paxton Connect app. Paxton Connect allows system administrators to access the Net2 system from a smart device.

Rentia Aspeling, IT Manager at Bestmed, said: “Our previous system was PC-based only, so we had to literally go to the server room to access the system. Now we can use Net2 from wherever we want, to manage users, generate reports, and open doors remotely across our three buildings.”

Bestmed operates hybrid workdays, with three days in the office and two days at home. The IT team needs to submit a monthly timesheet report for management to track employee working hours.

Rentia said: “Previously one of our directors owned the access control system, and we had to ask him to generate the reports. It used to take us at least five days to get the reports ready to submit.”

Net2 allows an unlimited number of system administrators to manage the software, with an option to set different operator levels. The team can now generate reports whenever they need, which can be customised based on individuals’ specification, departments, or areas.

Rentia said: “The benefit of being able to see live events and generate reports on demand is huge. Because we work hybrid days, it is important to be able to see who’s in the office and in what areas, in the event of an emergency.”

Bestmed uses Net2’s card designer feature to create employee IDs with their picture and details. Employees need to present their IDs to the reader on each door to gain access. For visitors, the team issues temporary access cards which is a feature available in Net2.

Third-party Virdi Biometric Readers and ZKTeco Proximity Readers have been integrated into Net2.

The Virdi Biometric Readers are installed at their high-risk areas, such as the IT infrastructure room, data centre, on-site gym facility, and HR and Finance areas where confidential information are stored. It requires employees to present their IDs and verify their biometric characteristics before being granted access. The ZKTeco Proximity Readers are installed at Bestmed’s main entrance and automated emergency doors.

Additionally, the IT team integrated multifunctional printers to Net2 via Active Directory as employees need to present their IDs to print documents from the printers.

Result

Rentia said: “Net2 is such as a powerful product. We are not yet using its full capacity.

“Looking at where we were with the old system to where we are now with Net2, it is way better than what we had, providing innovative access management.”

Ricky Sumares said: “Paxton’s Technical Support and Sales team have helped us hugely through the whole project; before, during, and after the installation. This gives our client the peace of mind that the manufacturer is on hand to support us at Active Motion to deliver our client’s needs.”

The IT team at Bestmed has plans to integrate their existing CCTV system into Net2, to further maximise the benefits of their new security solution.